Privacy Policy

Last updated: December 2024

1. Introduction

Welcome to Convert365Online ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our online conversion tools. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide to us when you:

• Use our conversion tools and upload files
• Contact us through our contact form
• Subscribe to our newsletter
• Provide feedback or reviews

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website
• Device information

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our conversion services
• Process your file conversions and deliver results
• Improve our website and services
• Respond to your inquiries and provide customer support
• Send you technical notices and support messages
• Analyze usage patterns and optimize performance
• Comply with legal obligations

4. File Processing and Data Security

4.1 Client-Side Processing

Most of our conversion tools process files directly in your browser using client-side JavaScript. This means:

• Your files never leave your device
• No data is transmitted to our servers
• Complete privacy and security of your files
• No storage or retention of your files

4.2 Server-Side Processing (Pro Tools)

For advanced conversion tools that require server processing:

• Files are uploaded to temporary secure servers
• Processing is completed within minutes
• Files are automatically deleted after processing
• No permanent storage of your files
• Secure transmission using HTTPS encryption

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and providing services
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a merger or acquisition, user information may be transferred as part of the business assets
• Consent: We may share information with your explicit consent

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and performance

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For files processed on our servers, we automatically delete them within 24 hours of processing completion.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: